6-Step Cleaning Process
Soil that accumulates in carpets typically consists of gritty and abrasive sand and/or dry particulate matter. This soil is insoluble in water, which makes pre-vacuuming before anything else the first step to remove it. This is done with a commercial grade vacuum. Dry soil contributes to the wearing of a carpet by physically cutting and scratching carpet fibers resulting in dull appearance. It is estimated that 79% of the soil in most carpets is dry particulate soil.
The remaining soil in your carpets is composed of oils, greases, starches, etc. This type of soil is acidic by nature and will require an alkaline cleaning detergent to neutralize it. If you understand the science of the pH-scale, you will have an idea of what's happening here. We will pre-spray your carpet with an alkaline pre-spray to emulsify (loosen) soil from the carpet fibers. In laundry terms, compare this step to adding a scoop of cleaning detergent to your laundry load.
We will pre-spot any stubborn spots or food spills on your carpet fibers. In laundry terms, compare this step to "shouting out" any spots or spills on your laundry garments.
We will rake the pre-conditioning into the carpet fibers so that all sides of the carpet fibers are reached by the cleaning agent. We will then allow the cleaning agent ten or fifteen minutes of dwell time for the cleaning agent to take effect. In laundry terms, compare this step to your washers spin cycle, agitating the laundry detergent to begin cleaning your clothing.
This is the step you will most likely be most familiar with. This is where the major effort our technician, equipment and cleaning agent takes place. This step will fully remove the used solution and suspended soil from the surface, leaving the carpet fiber clean, fresh and residue free. This critical step is the reason all major carpet mills recommend this process because the used solution and soil is completely removed from the carpet fiber. In laundry terms, compare this to the rinse cycle where hot water is used to eliminate used dirty solution and soiled water.
Lastly, we will groom and reset the nap of your carpet with a carpet rake or brush for a faster drying time. In laundry terms, compare this to the dry cycle.